Post by account_disabled on Mar 10, 2024 21:21:35 GMT -6
Integrated into Carnival Corporation for 20 years, contributes around 15% of the group's turnover, which in the last financial year, closed in February 2023, reached 13,627 million euros. The sector expects a strong recovery this year to 31 million cruise passengers, which will far exceed that of 2019, of 20.7 million passengers. Did you expect this recovery? It's not been a surprise. We knew the hunger to travel again, to feel and enjoy. That's why passenger shipping companies exist: to make the trip a great pleasure. Are these post-2020 cruise passengers the same? What has changed? After what we have experienced in these strange years, there have been changes, of course. Now, many passengers not only want to travel, but are looking to experience something special firsthand. The average age of cruise passengers has generally decreased.
Passengers are increasingly demanding. They want their time on board to be more entertaining and at the same time on land they want to live more immersive experiences. The idea of a linear cruise, in which Russia Mobile Number List everyone does the same thing and has a limited offer of services and activities, is history. And how have you managed to attract this new audience? Well, on the one hand, we can give a lot of flexibility in price and offer quality trips. When comparing a vacation with us or at a resort , we win. On the other hand, we are moving forward as society does: we are closer to our clients, we speak to them in clear language and they know exactly what they are going to find. You have been opening the Asian market for your company for several years. Is it the great tourist promise? I presided over Costa Asia from.
I learned about and saw the enormous potential of this market. We have now started there again after a three-year hiatus with departures from South Korea and Taiwan. How do you feel in Spain? Very comfortable. It is not just the enormous number of stopovers we make in Spanish ports throughout the year, whether boarding for some or stopovers for others. The Spanish public reaches 50% or even more of the total passage of our ships on many departures. Here we have opted to have a powerful commercial structure and a couple of years ago we opened a Customer Hub in Barcelona. 300 people of more than 20 nationalities work there, serving various markets from two floors of the Mapfre tower. It cannot be overlooked that there is not a very positive image of your sector. It would be easy to respond by talking about the benefits that a sector like this brings to each port where it calls, and cruise companies have made a great effort to improve the environment.
Passengers are increasingly demanding. They want their time on board to be more entertaining and at the same time on land they want to live more immersive experiences. The idea of a linear cruise, in which Russia Mobile Number List everyone does the same thing and has a limited offer of services and activities, is history. And how have you managed to attract this new audience? Well, on the one hand, we can give a lot of flexibility in price and offer quality trips. When comparing a vacation with us or at a resort , we win. On the other hand, we are moving forward as society does: we are closer to our clients, we speak to them in clear language and they know exactly what they are going to find. You have been opening the Asian market for your company for several years. Is it the great tourist promise? I presided over Costa Asia from.
I learned about and saw the enormous potential of this market. We have now started there again after a three-year hiatus with departures from South Korea and Taiwan. How do you feel in Spain? Very comfortable. It is not just the enormous number of stopovers we make in Spanish ports throughout the year, whether boarding for some or stopovers for others. The Spanish public reaches 50% or even more of the total passage of our ships on many departures. Here we have opted to have a powerful commercial structure and a couple of years ago we opened a Customer Hub in Barcelona. 300 people of more than 20 nationalities work there, serving various markets from two floors of the Mapfre tower. It cannot be overlooked that there is not a very positive image of your sector. It would be easy to respond by talking about the benefits that a sector like this brings to each port where it calls, and cruise companies have made a great effort to improve the environment.